FREQUENTLY ASKED QUESTIONS (FAQ’s)

THE NEW (2008) TRASH AND RECYCLING PROGRAM FOR THE HOMES AT SWAN POND

 


blue_black_sm.gif (138 bytes)What’s changing in November 2008 with trash pick-up and recycling at the Homes at Swan Pond?

blue_black_sm.gif (138 bytes)Why are we changing?

blue_black_sm.gif (138 bytes)When are we changing?

blue_black_sm.gif (138 bytes)Just what is a “tote”?

blue_black_sm.gif (138 bytes)One of my new totes has a warped lid…..  what can I do?

blue_black_sm.gif (138 bytes)What can I do with my old trash containers (barrels)?

blue_black_sm.gif (138 bytes)Who owns the new trash containers (barrels)?

blue_black_sm.gif (138 bytes)What happens if I lose a tote, or it is damaged?

blue_black_sm.gif (138 bytes)What happens when I sell my home?

blue_black_sm.gif (138 bytes)I don’t want to recycle….. what are my options?

blue_black_sm.gif (138 bytes)I’m never going to be able to get all my “stuff” in just two totes each month….. what are my options?

blue_black_sm.gif (138 bytes)How can I get rid of anything too large to fit into a tote - unwanted furniture for example?

blue_black_sm.gif (138 bytes)I don’t want the yellow lid recycle tote…. Can you take it away?

blue_black_sm.gif (138 bytes)What happens in winter when there is ice and snow?

blue_black_sm.gif (138 bytes)I’m not going to have enough room in the totes at Holiday times….what can I do?

blue_black_sm.gif (138 bytes)Where do we put the totes for pick up?

blue_black_sm.gif (138 bytes)What can go into the recycle tote (ACCEPTABLE Items)?

blue_black_sm.gif (138 bytes)What cannot go into the recycle tote (NON-ACCEPTABLE Items)?

 


What’s changing in November 2008 with trash pick-up and recycling at the Homes at Swan Pond?

WM TruckWaste Management, the disposal contractor hired and paid for by our Condo Association fees, has picked up our trash once a week (usually Friday morning) in front of our houses.  We have provided our own trash containers (barrels), and we’ve been very lucky, as the men who operate the trash truck usually have been willing to take almost any quantity of trash and other things not needed, whether in the trash containers, or left out on the street nearby.  Waste Management has also provided Recycling containers (one large steel box for paper and cardboard) and several plastic (‘totes”) for plastics, metal cans, glass bottles, etc., positioned near to the Clubhouse and the Mailboxes.

Starting in mid-November 2008, this will change quite a bit, to the system used by Waste Management in several nearly towns (like Norwood).  Each house will be provided with two (2) 64 gallon trash containers “totes”) – one with a green lid for regular trash, and the other with a yellow lid for all recyclables.Green Tote  The green lid tote will be picked up each week; the yellow lid tote will be picked up every other week.  An automated trash truck, operated by one man who does not leave the cab, will pick up the totes.  (See picture).  Waste Management will no longer be able to pick up anything not inside the tote – i.e. no more plastic trash bags, cardboard boxes, discarded furniture items, etc., left on the street.

Your placement of your totes for pick up will be critical.  The lid shows the orientation of the tote to the street – open side of lid facing the street.  The trash truck has an arm that can reach nine (9) feet from the side of the truck.  Your tote must be able to be “reached” by that arm.  And, there must be at least three feet of clear space around each tote. (See picture).  And, your totes must be well clear of street light poles and trees.  The weeks that you put out both totes, there must be three feet clear space between them, so that the truck arm can grab each one separately.

Yellow ToteWe are hoping that the new trash truck can take the exact same route as before, going around the semi-circular common driveways, so that the general placement of the totes can be the same as in the past (i.e. at the end of driveways).

You can see from the picture, that the tote is lifted by the trash truck arm and upended over the truck body to empty it.  It is very important the contents of the tote be contained in plastic trash bags, to avoid small items of trash blowing all over Swan Pond.

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Why are we changing?

To take advantage of the new trash collection system; to be consistent with trash collection practices in neighboring towns; to encourage recycling; and because the present system is no longer an option.

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When are we changing?

The new trash and recycle totes have been delivered to each house on October 30/31.
The first date for trash tote pick up will be Friday November 7th.
The first date for trash tote and recycle tote pick up will be Friday November 14th.

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Just what is a “tote”?

Two TotesThe “tote” is a 64-gallon trash container, provided by Waste Management.  It is made from very heavy duty plastic, and has two large wheels and a handle on one side to make moving the tote by pulling on the handle and rolling into place, relatively easy – even when loaded to capacity, which is 200 pounds, by weight.  All of the totes used at Swan Pond are GREEN in color; the TRASH totes have a GREEN LID and the RECYCLE totes have a YELLOW LID.  There is a serial number on each tote – but we recommend that you mark your own totes with your STREET ADDRESS.  A black permanent marker works well.  Marking on the lid shows the correct orientation to the street for pick-up.   

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One of my new totes has a warped lid…..  what can I do?

Just leave the tote out in the sun – the warmth of the sun with relax the plastic lid and let it sit flat on top of the tote.

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What can I do with my old trash containers (barrels)?

Waste Management has agreed to pick up any unwanted trash containers (barrels) on Friday November 7th.  After that date, you can cut them up and put them in one of your two totes, so long as the pieces are completely contained.  Or, you have the option of keeping them, or disposing of them in some other way.

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Who owns the new trash containers (barrels)?

Each homeowner owns the two (2) totes that have been provided, and each homeowner is responsible for their safekeeping, and for turning them over in usable condition to the buyer of their home, if and when they sell and move out.

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What happens if I lose a tote, or it is damaged?

You will need to buy a replacement tote.  The cost (in 2008) is $50.00.  Waste Management will not deal with Swan Pond homeowners, individually, so you will need to contact the Condo Association Management Office to arrange for the replacement tote.

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What happens when I sell my home?

The trash holdback fee of $100.00 to ensure that the home is left “trash-free” will be increased to $200.00 (2008) to ensure that one regular trash tote and one recycle tote is left in the garage for the new owner’s use.

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I don’t want to recycle….. what are my options?

The new program strongly encourages us to recycle by limited the amount of trash we can put out each week to one 64-gallon tote.  By separating recyclables; by flattening cardboard boxes, plastic jugs, metal cans, etc. we will have considerably less volume (and amount) of “trash” to be collected each week.

Each of the totes is certified to hold up to 200 pounds of “stuff”.

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I’m never going to be able to get all my “stuff” in just two totes each month….. what are my options?

You can have additional trash and/or recycle totes…… at a one-time cost of $50.00 each and a monthly collection fee of $10.00 each (2008).  Contact the Condo Association Management Office to make the arrangements.  The cost must be paid annually in advance.

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How can I get rid of anything too large to fit into a tote - unwanted furniture for example?

We suggest you contact 1-800-GOT-JUNK    (www.1800gotjunk.com)   to make arrangements for payment and collection and payment.  Waste Management and the Condo Association are not involved in this.

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I don’t want the yellow lid recycle tote…. Can you take it away?

Unfortunately – no.  Both totes must stay with the house, and be kept in the garage, even if you don’t use one or the other.  You are responsible for looking after both totes and keeping each one in good condition.

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What happens in winter when there is ice and snow?

Each homeowner is responsible for placing the totes somewhere on or near their property where it can be reached by the trash truck’s arm, summer or winter.  If the tote is not put out, or the arm can’t reach it, the trash truck will not empty the tote.  The end of the driveway – the lawn at the edge of the street – the strip of grass between the sidewalk and the street – the sidewalk itself – all are possibilities (remember to stay clear of street light poles, and trees).

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I’m not going to have enough room in the totes at Holiday times….what can I do?

First make sure you make the best use of the available space in both the trash and recycle totes.  If that is still not enough, you rally have no option but to hold the “overflow” for the next collection day.  (If this happens frequently – consider paying for an additional tote and the monthly collection fee.)

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Where do we put the totes for pick up?

Truck Grabbing ToteMore or less the same place as before, i.e. at end of driveway, or on the sidewalk, or on the strip of grass between the sidewalk and the street.  We are expecting the new trash truck to go round the semi-circular driveways, as before.  The truck has a tote pick up arm that can reach nine (9) feet from the side of the truck.  The tote must be placed so that the arm can reach the tote and “grasp” it – to lift it up and upend it to empty it into the body of the truck.  So – there needs to be three (3) feet of space on each side of the tote, and you should stay away from street light poles and trees.  On the week that the recycle tote is picked up, put out both totes together – side-by-side, with (3) feet between them.

Truck Emptying ToteWhere two homes have previously put their trash barrels together in the middle at the end of their side-by-side driveways, this can still be done – but there must be three (3) feet separation between each tote – whether there are two or four for pick up.

 

 

 

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What can go into the recycle tote (ACCEPTABLE Items)?

Recycling ArrowsGreen Check Glass - Food and Beverage Containers (Clear, Brown, Blue or Green Glass)
Green Check Plastic - PlasticContainers #1-7 with bottleneck only (All Colors, 2 gallons or less)
Green Check Aluminum - Foil, Food Containers, Beverage Containers
Green Check Tin and Steel Cans
Green Check Brown Paper Bags
Green Check Magazines and Catalogs
Green Check Paper - Newspaper, Office Paper, White Paper, Colored Paper
Green Check Junk Mail (Window Envelopes and Inserts are OK)
Green Check Cardboard - Cardboard Boxes (No Pizza Boxes), Cereal Boxes (please remove plastic liner)
Green Check Telephone Books, Magazines and Catalogs
Green Check Empty Aerosol Cans (No Flammable Liquids)

PLEASE RINSE OUT ALL FOOD CONTAINERS!

If you find you are running out of space – you will need to flatten things like plastic bottles and jugs, and cardboard boxes before putting them into the recycle tote.

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What cannot go into the recycle tote (NON-ACCEPTABLE Items)?

Prohibited Sign* Plastic Grocery Bags
* Paper Towels, Paper Plates, Paper Cups
* Pizza Boxes
* Styrofoam - Packing Material, Cups, Plates, etc.
* Plastic - Plastic Containers #1-7 without a bottleneck (Tubs, Lids, Cups, Containers, Toys)
* Auto Glass or Ceramics
* Batteries
* Film Canisters
* Light Bulbs
* Wood
* Plastic Film
* Porcelain
* Food Waste
* Mirrors
* Butane / Propane Canisters

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